Thanks for bringing this to our attention. I was doing some testing and unable to reproduce what you saw. Can you take me through the exact sequence? Then, download a program that terminates the processes. This installs a device driver and uses it to terminate processes with this function.
NAV doesn't block this method. You bring up an interesting case and I'm following up with the Security Response and product teams for a thorough response. In the meantime, have you encountered a security application capable of protecting against kernel-mode threats in XP anyway delivered through the admin account? Back to top. Over the years we'd heard from people who'd had performance issues with Norton products but we hadn't recently experienced any performance issues ourselves--until now.
During the freeze events, our Windows Task Manager revealed that aupdate. After waiting a few minutes--assuming the update would complete on its own--we were still unable to use the desktop and, worse, were unable to shut down the system without a hard reboot. Symantec says they haven't heard any consumer complaints like ours.
Should you decide to uninstall Norton Internet Security , there is an uninstall option on the All Programs listing, but we found it wasn't perfect. In other words, it won't necessarily remove all traces of Norton Internet Security from your PC. To do so, says Symantec, you will need to use the Norton Removal Tool.
In the end, however, ever after using both the uninstall application and the Norton Removal Tool, we still found registry keys and program file folders on our test machine. These we had to remove manually before installing our next text Internet Security package. Unlike with Kaspersky, you can't change the look and feel of Norton Internet Security Unlike McAfee Internet Security , Norton's interface isn't very intuitive or pleasing to the eye.
Our central problem is that while Norton Internet Security offers some useful features, we had no way of tweaking or learning more about any of the features. Drilling down into the configuration settings, we see "Turn on Suspicious Activity Monitoring" or "Turn on Bloodhound heuristics"--but do we really need these features? Symantec provides us with very little additional information for example, the built-in Help file says only "Turn on Bloodhound heuristics," not what it does , continuing with a practice adopted long ago by Symantec of making decisions for the user rather than presenting the user with options.
Then there's my favorite "Turn on Advanced Mode" under the Suspicious Activity Monitor--it's not on by default, so should we turn it on? Apparently the only difference between regular and Advance Mode is that the Suspicious Activity Monitor will log it in regular and alert you in Advanced mode. Again, you have to accept that Norton has your best interests in mind. The difference between these products is that Kaspersky offers a thorough PDF user's manual explaining your choices.
Norton does not. Nor can you truly customize these in any meaningful way, with few options to provide unique rules.
Symantec limits if not removes a user's ability to customize and tweak individual settings throughout Norton Internet Security ; for example, there's no quick way to set Norton to only scan new or recently modified files.
We're also not keen on Symantec's use of a large yellow block in the task tray that says Norton all the time. While other vendors have discrete icons, even icons that rotate or blink, we found the constant advertisement in the lower-right-hand corner visually distracting and unnecessary. Norton Internet Security 's pop-up alerts were no bigger or smaller than its competitors.
Additional features include wireless protection and transaction security. For the Norton version of these, you'll have to purchase additional Symantec products. Within Norton Internet Security, we really didn't like the antiphishing feature. It's not that it doesn't work--the antiphishing feature within Norton Internet Security works very well. It's when you turn it off as we did from time to time during our testing , that we found it's harder to turn back on than other antiphishing tools on the market today.
And, more ominously, without Norton antiphishing turned on, Norton Transaction Security features remain active, allowing us to provide personal information to various phishing sites. When we turned off antiphishing protection within the Norton Internet Security , a dialog box stated that the feature will be enabled again after 15 minutes. If I re-boot after the problem, it loads OK.
I only upgraded a couple of weeks or so ago. No, the "network version" is a little misleading. That is just the access rights that it needs and has nothing specific to do with the network. Both versions need to be running for different reasons.
We'll await your feedback when this occurs again. Thanks for the additional information and you are seeing what I would expect. What do you see after the crash has occurred? I've never heard of that before.
Things aren't quite adding up and much as I hate suggesting it, it may be time for an uninstall and re-install of the product. Hi reese Thanks for your reply. Tried a several different tacks this morning. Booted up.
Logged on as my wife. Ran Live Update. Shut down the machine. Logged on as Me Ran Live Update. Tried both options again, without running Live Update, same result! No runtime error message this morning. I take on board what you are saying, but the product has been re-installed twice now.
Re-checked my ID ccSvcHst. That's as much info. Hi reese Tuesday, 9th, no problems this morning. Further to my message of yesterday, it seems to happen when Norton loads. Thanks for the additional information. I've started making some inquiries to find out if anyone else is familiar with this issue.
Thank you. Hi reese Booted up this morning Wednesday 10th , logged on under my ID and immediately got the runtime error R Both versions of ccSvcHst. Switched user, logged on under my wife's ID, again got the runtime error. First time it's happened logging on under both ID's, usually happens under one or the other. Reg: Aug I have a suggestion about all this. Message Edited by mijcar on AM. Thanks for the interest mijcar We switch users whilst the other is logged on.
It only happens after a boot up, i. No programs are running when we switch user. We both use the same Norton settings. If ccSvcHst. This has given a little more insight into the issue for us. Everything was fine when I logged off and back on again. Should I not wait to see if reese can find an answer? No problems today, Thursday 11th. AA, you shouldn't lose your subscription. Before I update, should I not wait for reese to come back with a possible solution?
Ran fix - re-booted got same messages again. Re-installed Installed OK Re-start Same error messages at log on, but running. Just noticed, 2 versions of Norton running ?????
Logged off and on. Same alerteng. Will do. That's better. Won't be able to check it for a couple of weeks as I'm going on holiday. I'm glad that you got it to work!
0コメント